Is there a way around this Safe Step tub issue?

Question

My mother recently bought a Safe Step tub for $23,000. She learned that she can't use it because she can't close the door once seated. Is there any way around this? I'm a slender 6 foot man and I struggle to close the door. I called them and they said no refunds and no door swing alternatives.

Anonymous · Answer

If she is weak, then she should have checked out the door before purchase.  Such a thing would never be returnable, by any company.

? · Answer

Close the door before you sit down.  Call the people up and ask them what the procedure is to get into the tub.  Check for a utube video.  This problem would apply to all their products, as you tell it, which means it would be a big problem to them.

mustanger · Answer

I hope they kissed the lady, at least, before they raped her on that price. Unless you tacked on one too many zeros she got a royal screwing.

Tavy · Answer

Stand up, bend down, close the door then sit.

daniel g · Answer

Has she tried closing the door before seating??

Is there a way around this Safe Step tub issue?

5 Answers