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My laptop screen is freezing?

It's a Windows 7 Professional. Sometimes, or most of the time I get on, after awhile the screen will start fading into white and freezing up. I don't know why. It could be because I sprayed disinfectant on a napkin and wiped every inch of the laptop. But, I'm not certain.

I usually just knock on the laptop a few times and it'll start working, but that only works temporarily. Any permanent solutions?

1 Answer

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  • Anonymous
    9 years ago
    Favorite Answer

    This sounds to me like a hardware failure. My suggestion would be to find a service manual online for your laptops brand and model. Then follow the instructions on how to disassemble your laptop until you get to the display connections. I would check to make sure the connections are properly seated and that there is no corrosion on the terminals. If this does not help then it is possible that one or more of the components are broken:

    LCD screen

    Display Controller

    Display cables

    Motherboard (integrated graphics)

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